Patient care process


Steps for soliciting ONLINE treatment:

  1. The user who wants to contract the service fills out a form that contains a series of questions about biographical and clinical information.
  2. Once the form has been submitted, the first clinical interview is arranged with the clinical psychologist by video-conference (SKYPE).
  3. If the problem for which help is sought is one that can reasonably be treated over the Internet, information is provided about the structure and conditions of the therapy (duration, time for each consultation, fees, etc.).
  4. If the patient agrees with the conditions, and once the service has been contracted (always after paying for the consultation), the evaluation phase begins, followed by the treatment phase.



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